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Frequently Asked Questions

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I worry about my privacy. Will this app be tracking me?

No. JMS treats privacy very seriously and our app will only monitor designated work journeys which have been authorised by both management and the travelling party. When the journey is complete, the app will automatically disengage and no data regarding your personal movements outside of the work journey will be recorded.

What will happen if our work policies and procedures change?

JMS is fully dynamic and customisable to suit your needs.If you need to change your risk assessments, that is not a problem. If you need to update the approval process, this can be changed simply and easily. Our safety app can be fully tailored to your needs and updated and changed as you require in the future.

Is JMS available in my country?

Yes. While we are based in Australia, we have a global presence with offices all over the world. Our research covers global trends, policies and legislation and we can easily tailor a journey management plan for you – no matter where in the world you are.

What devices does it work on?

JMS will work on any iOS (11.0 or later) or Android (4.4 and up) device including smartphones and tablets and is easily downloadable from your app store. You can also access the JMS portal on any desktop, laptop or surface computer to set and manage your work journeys and view reports and detailed analytics.

What happens if I am travelling through areas where there is no reception??

If you lose network coverage on an active journey, JMS will store GPS data locally until a signal has re-established, at which point the stored GPS data will be uploaded. If there is a complete signal black spot, JMS will use your last known location to ensure the emergency response teams will be able to easily find you in an emergency.

Am I locked in?

No. Our business model is built on providing quality services and around-the-clock customer care, creating strong relationships with all of our clients. We stand by our product and will happily customise it to your needs if there are any pain points or challenges that need addressing. Try our free trial today and get a feel for how JMS can improve your safety operations. .

Request your free trial now.

Be the safety guardian of staff travelling for your workplace.